Legal Notice

To access our services, you declare that you are of legal age and have sufficient legal capacity to use our services, in accordance with your national law.

Access to and browsing of the website, or the use of its services, implies express and full acceptance of each and every one of these General Terms and Conditions, including both the Specific Terms established for certain promotions, as well as the Privacy Policy and Cookies Policy, in accordance with current regulations on the Protection of Personal Data. We recommend that you read them carefully to understand what type of data is collected through our Website, for what purposes, and what rights related to this apply to you.

1. Legal Information

In compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (Ley de Servicios de la Sociedad de la Información y del Comercio Electrónico), the identifying details of the owner of the Web Portal are:

• FATAGA, S.A.
• Tax ID (CIF) A-35046382
• Avenida de Ansite nº 3, 1st floor
• 35011, Las Palmas de Gran Canaria
• Registered with the Commercial Registry of Las Palmas, Folio 111, Volume 1,016 General, Sheet GC-6695, Entry 1.

For any questions or queries, you may contact us by phone: +34 928 290 614 or email: dpo@livvohotels.com.

Access to the Website implies the User's express acceptance of these General Terms of Use, which may be modified in whole or in part or replaced by others, by its owner, at any time and without prior notice. We recommend that you check these terms from time to time to review any possible changes, which will be published in the same section.

2. General Terms of Use

The following General Terms and Conditions govern the use of and access to the Web portal, the purpose of which is to establish guidelines for proper use and conduct. FATAGA, S.A. makes available to users information on the use, services, and content hosted on the Website. Through it, the User has access to information on specific products and services, tools, and applications.

The data and information on products or services, prices and characteristics or other relevant data offered through the website are produced, provided, and updated by Suppliers and third-party companies. FATAGA, S.A. is not, under any circumstances, responsible for such data and information, nor does it assume any obligation regarding them.

The User undertakes to make appropriate use of the content, services, applications, and tools that are accessible, subject to the Law and these General Terms of Use and, where applicable, the Specific Terms that may be established for access to certain services and applications, respecting all other Users at all times.

In the event of total and/or partial breach by the User of these General Terms of Use, FATAGA, S.A. reserves the right to deny access to the Website, without the need for prior notice to the User.

3. General Obligations of the User

By accepting these General Terms of Use, the User expressly undertakes to:

• Not carry out any action intended to harm, block, damage, disable, or overload, temporarily or permanently, the functionalities, tools, content and/or infrastructure of the website in a way that prevents its normal use.
• Safeguard and maintain the confidentiality of the access credentials associated with their Username, being responsible for the use of such personal and non-transferable access credentials by third parties.
• Not introduce or post defamatory or slanderous content, whether about other Users or third-party companies unrelated to FATAGA, S.A.
• Not use any of the materials and information contained on this Website for unlawful purposes and/or purposes expressly prohibited in these General Terms of Use, as well as in the specific terms that may be established, where applicable, for certain applications and/or utilities, nor for purposes contrary to the rights and interests of FATAGA, S.A., its users and/or third parties.
• Not offer or distribute products and services, nor carry out unsolicited advertising or commercial communications to other Users and visitors of FATAGA, S.A.

The User shall be liable for all damages and losses of any kind that FATAGA, S.A. or any third party may suffer as a result of breach of any of the obligations to which they are subject under these General Terms of Use or the law in relation to access to and/or use of the page.

4. Intellectual and Industrial Property

The website, the pages it comprises and the information or elements contained therein (including texts, documents, photographs, drawings, graphic representations, of which it is the owner or of which third parties are owners who authorise the owner to use them), as well as logos, trademarks, trade names or other distinctive signs, are protected by intellectual and/or industrial property rights, of which FATAGA, S.A. is the owner or holds authorisation for their use and public communication.

The User undertakes to use the content diligently and correctly, in accordance with the law, morality, and public order. FATAGA, S.A. authorises the User to view the information contained on this website, as well as to make private reproductions (a simple activity of downloading and storing on their computer systems), provided that the elements are intended solely for personal use. Under no circumstances shall this constitute authorisation or a licence over the ownership rights of FATAGA, S.A. or of the legitimate rights holders thereof.

The User is not authorised to distribute, modify, assign, or publicly communicate the information contained on this Website in any form and for any purpose whatsoever.

5. Links

The connections and links to third-party sites or web pages have been established solely as a convenience for the User. FATAGA, S.A. is not, under any circumstances, responsible for them or their content.

FATAGA, S.A. assumes no liability arising from the existence of links between the content of this site and content located outside it, or from any other mention of content external to this site. Such links or mentions are for purely informational purposes and, under no circumstances, imply support, approval, marketing, or any relationship between FATAGA, S.A. and the persons or entities that author and/or manage such content or own the sites where they are found.

Establishing links to the Website will require the express written authorisation of the portal's owners.

6. Liability

FATAGA, S.A. does not guarantee continued access, nor the correct display, download, or usefulness of the elements and information contained on the portal's pages, which may be hindered, obstructed, or interrupted by factors or circumstances beyond its control or independent of its will, nor those caused by the existence of computer viruses on the Internet.

FATAGA, S.A. assumes no liability for damages, losses, claims, or expenses arising from:

• Interference, interruptions, failures, omissions, delays, blockages, or disconnections caused by errors in telecommunications lines and networks or by any other cause beyond the control of FATAGA, S.A.
• Unlawful intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any others.
• Improper or inadequate use of the FATAGA, S.A. website.
• Security or browsing errors caused by a malfunction of the browser or by the use of outdated versions.

FATAGA, S.A. is not liable, and shall not in any case be liable to users and third parties, for acts of any third party unrelated to FATAGA, S.A. that involve or may constitute unfair competition and unlawful advertising, or the infringement of intellectual and industrial property rights, trade secrets, contractual commitments of any kind, rights to honour, personal and family privacy and image, ownership rights and any other rights of any nature belonging to a third party arising from the transmission, dissemination, storage, provision, receipt, obtaining, or access to the content.

7. Protection of Personal Data

The full policy on the processing of personal data can be found in the Privacy Policy, which forms an integral part of these General Terms and Conditions but which, for simplicity, we have placed in a separate document.

8. Governing Law

This Legal Notice and its terms and conditions shall be governed and interpreted in accordance with Spanish Law. By the mere act of accessing the website or becoming a registered user, the user irrevocably grants their consent for the competent Courts to hear any legal action arising from or related to these terms, or to their use of this Site or their browsing thereof.

If any clause or section of these General Terms and Conditions, not being essential to its existence, is declared null or unenforceable, the validity of the remaining clauses shall not be affected.